Radical RC Shop Hours / Toledo 2013 Prep

This year as last year, we are shipping web orders, however the walk in store is closed Monday, Tuesday and Wednesday in order to prep for the Toledo Weak Signals Show. Toledo is a critical show on our schedule. We must arrive prepared. We will be shipping orders 5 days. Phones will be closed M-W so we can get our work completed. We apologize for any inconvenience in advance.

Shipping:

We will be shipping web orders Monday thru Friday.

Shop Walk In Hours Toledo Week:

Monday April 1: Closed
Tuesday April 2: Closed
Wednesday April 3: Closed
Thursday April 4: Open 9-5pm
Friday April 5: Open 9-5pm
Saturday April 6: Open 10-2pm

Phone Order Hours Toledo Week:

Monday April 1: Closed
Tuesday April 2: Closed
Wednesday April 3: Closed
Thursday April 4: Open 9-5pm
Friday April 5: Open 9-5pm
Saturday April 6: Open 10-2pm

Phone Technical Support Hours Toledo Week

Monday April 1: Closed
Tuesday April 2: Closed
Wednesday April 3: Closed
Thursday April 4: Open 9-5pm Phone-LIMITED* Live In Person At Toledo
Friday April 5: Open 9-5pm Phone- LIMITED* Live In Person At Toledo
Saturday April 6: Open 10-2pm Phone-LIMITED* Live In Person At Toledo

Most Frequently Asked Question:
Is what you say about “XYZ” item correct? YES, the description is correct.

Ok, there is a touch of humor in that, but only a touch. 😉

*3/4 of our technical support staff will be in the booth at Toledo. Richard will be working the solder bench and may not be able to take any/many calls. See us at Toledo; Isle E, booths 159-162. We see over 20k modelers from all over the world at Toledo.

Please understand: The shop is short handed Thursday and Friday of Toledo week. There isn’t enough time to be all things to all people. While we treasure all our customers and helping everyone get exactly what they need, our resources will be limited. Our priority is filling our actual live web orders in hand. Place your order online for quickest service.

Returns: FMA, Hitec, Great Planes, Futaba, Airtronics, Hobby People & etc. If there is a warranty center in the USA for your item, simply print a copy of your web order confirmation email. This will serve as your proof of purchase. Send it to the USA Service address for the respective company. As much as you may be tempted to mail me something so I can unpack it, read your letter, write a letter then I can repack it and resend it to the service center then receive it back so I can unpack it then repack it to you and make a 2nd trip to the post office to send it back to you, It’s an utterly silly waste of a whole lot of time. It’s simpler if you send it where it belongs, amazingly, they will send your warranty replacement directly back to you. It’s a miracle! 😉

Returns: Radical RC Goods: Anything that needs to be returned for checkout or etc. can be returned with a simple note. There is ABSOLUTELY NO REASON to tie up 10 minutes on the phone discussing, verifying or rehashing our simple return policy. Simply put a note with your item and mail it to us. We’ll deal with it the first possible moment we can.

Crystal Exchanges: We will have our collection at Toledo. We will not be able to process any of those until after April 8th.

Happy Flying!

Dave

PS; See you at Toledo, SEFF then Joe Nall. After Nall, it’s a big sigh of relief, travel is complete for most of the summer. We can get some rest and get back fully to normal.

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