RADICALRC

SHIPPING Q & A



Q: How much is shipping?

A: Within the continental US shipping is just $3.

Q: How are items shipped?

A: Generally, packed orders weighing less than 13 oz are shipped First Class USPS Mail. Items 13 oz. or more are sent Priority Mail.  Extra heavy or large items are sometime sent Fed-Ex ground.

Q: Can I get my order Priority Mail?

A: Yes, you may select “Force Priority Mail” in the shipping choices.

Q: How much to ship an order to Canada?

A: We charge actualUSPS air rates rounded up to nearest $1. We do not quote in advance. It’s way too much trouble to pick things out and packing materials and weigh. The other issue is it’s still just a guess as we aren’t really going to pack an order on a “maybe” just to quote shipping prices. If you want to estimate it, go to www.usps.com and enter the particulars. We only ship to Canada with the US Postal Service. We have found shipping times to usually be 4 or 5 days.  At times it’s up to 14 days in Canada. We can’t control Canada Postal Service or customs and any questions about unusual delays should be directed to them. ;-)

Q: Will I get a tracking number?

A: Tracking numbers only come automatically on USPS shipments with Overnight.

Q: I ordered my goods regular First Class Shipping yesterday (Thursday), my CC company says you’ve charged my card yet I don’t have the goods yet. Whats up with you guys?

A: We run your card the day we pack the order. This is a strong indication that we shipped your order on the day you see the charge. If you want us to wait till you inform us you’ve received the order before we charge your card, we are happy to do this for a 1500% deposit up front. ;-)

Q: Will you charge my card and ship to Nigeria?

A: No, our credit card company has informed us that nearly all credit card orders form Nigeria are fraudulent.  Orders from Nigeria accepted pre-paid only.

Q: Will you ship to xyz country?

A: Yes, Rates are USPS rates for air shipment rounded up to nearest $1. No advance guess are made at finished shipping weight. Estimate yourself at www.usps.com.

Q: Should I really get insurance on my shipping?

A: It’s up to you. If it’s lost in the mail or damaged or whatever it’s your loss unless you select insurance on your order.