“Hi Dave, I just wanted to thank you for the help you’ve given me this week. It’s nice to be out flying again with the right equipment.
I also wanted to pass along kudos for your employee “Chris” who took good care of me when you were off to a show. He answered my questions and filled my order in a hurry (using some very good creativity I might add) to get me up and flying within 2 days. I got to fly all weekend due to Chris’ hustle. This is the stuff that will make me continue to buy from you guys.