toledo – Radical RC Workbench

Radical RC Shop Hours / Toledo 2013 Prep

This year as last year, we are shipping web orders, however the walk in store is closed Monday, Tuesday and Wednesday in order to prep for the Toledo Weak Signals Show. Toledo is a critical show on our schedule. We must arrive prepared. We will be shipping orders 5 days. Phones will be closed M-W so we can get our work completed. We apologize for any inconvenience in advance.

Shipping:

We will be shipping web orders Monday thru Friday.

Shop Walk In Hours Toledo Week:

Monday April 1: Closed
Tuesday April 2: Closed
Wednesday April 3: Closed
Thursday April 4: Open 9-5pm
Friday April 5: Open 9-5pm
Saturday April 6: Open 10-2pm

Phone Order Hours Toledo Week:

Monday April 1: Closed
Tuesday April 2: Closed
Wednesday April 3: Closed
Thursday April 4: Open 9-5pm
Friday April 5: Open 9-5pm
Saturday April 6: Open 10-2pm

Phone Technical Support Hours Toledo Week

Monday April 1: Closed
Tuesday April 2: Closed
Wednesday April 3: Closed
Thursday April 4: Open 9-5pm Phone-LIMITED* Live In Person At Toledo
Friday April 5: Open 9-5pm Phone- LIMITED* Live In Person At Toledo
Saturday April 6: Open 10-2pm Phone-LIMITED* Live In Person At Toledo

Most Frequently Asked Question:
Is what you say about “XYZ” item correct? YES, the description is correct.

Ok, there is a touch of humor in that, but only a touch. 😉

*3/4 of our technical support staff will be in the booth at Toledo. Richard will be working the solder bench and may not be able to take any/many calls. See us at Toledo; Isle E, booths 159-162. We see over 20k modelers from all over the world at Toledo.

Please understand: The shop is short handed Thursday and Friday of Toledo week. There isn’t enough time to be all things to all people. While we treasure all our customers and helping everyone get exactly what they need, our resources will be limited. Our priority is filling our actual live web orders in hand. Place your order online for quickest service.

Returns: FMA, Hitec, Great Planes, Futaba, Airtronics, Hobby People & etc. If there is a warranty center in the USA for your item, simply print a copy of your web order confirmation email. This will serve as your proof of purchase. Send it to the USA Service address for the respective company. As much as you may be tempted to mail me something so I can unpack it, read your letter, write a letter then I can repack it and resend it to the service center then receive it back so I can unpack it then repack it to you and make a 2nd trip to the post office to send it back to you, It’s an utterly silly waste of a whole lot of time. It’s simpler if you send it where it belongs, amazingly, they will send your warranty replacement directly back to you. It’s a miracle! 😉

Returns: Radical RC Goods: Anything that needs to be returned for checkout or etc. can be returned with a simple note. There is ABSOLUTELY NO REASON to tie up 10 minutes on the phone discussing, verifying or rehashing our simple return policy. Simply put a note with your item and mail it to us. We’ll deal with it the first possible moment we can.

Crystal Exchanges: We will have our collection at Toledo. We will not be able to process any of those until after April 8th.

Happy Flying!

Dave

PS; See you at Toledo, SEFF then Joe Nall. After Nall, it’s a big sigh of relief, travel is complete for most of the summer. We can get some rest and get back fully to normal.

RC Universe Video Post From Toledo 2012

Our newest product shown at Toledo 2012 gets a segment in this event coverage video. Thanks to Ken Issac of Toledo prep was 6 weeks of intensive work for all of us at Radical RC. We had a great show and are thankful for all of you that visited the booth. It’s always a boost to our enthusiasm to be reminded each year how many R/C’rs we get to have an impact on throughout the year. We had a great show and look forward to Toledo 2013. Thanks! Dave

Health of Trade Shows & Skunk Wurks Project For Toledo!!!

I have a strong conviction; if we want strong trade shows, vendors need to make sure they show people something new at the show. In todays world of instant internet communication, the moment some new product becomes available, it’s announced and the word is spread instantly. Back in the day, there was an extra level of excitment when attending Toledo or any other big trade show. It was you chance to see the newest stuff, your chance to get out a couple months ahead of the magazines. Your chance to know what was going on in our hobby. If you didn’t go, you were left behind, perhaps to be stuck behind the news and technology curve for the entire season.

For a number of years, we’ve worked hard to do our part to show people something new at The Toledo Show. It’s every vendors responsibility to contribute to a healthy trade show future for all of us. Our hobby needs healty magazines, healthy suppliers, healthy hobby shops and certainly healthy trade shows.

If your a vendor at a trade show, I encourage you do the same. Are you really so desparate and hungry you can’t hold back on exiting item a few weeks to do your part to add excitment to your favorite show? Think about it.

A recent meeting with national parks officials sparked my enthusiasm to work on a highly requested project. Sorry, can’t tell you what the meeting was about…….. However, you will see it in the booth at Toledo and you’ll want one. I’m very excited to test it out myself. It is perhaps the coolest thing to come out of our shop.

“Dave always took the time to talk to me and give advice at Toledo even though I didn’t even buy anything from him. He even stopped what he was doing, got his laptop out and ran motor specs for me for a kit I got at the swap meet. It was a classy thing to do and he is a fantastic ambassador for RC! Keep up the great work Dave!”

“Carnifax”

March 2009

“Their service is top notch. I have ordered wheels, other parts, they came ASAP. Each year at Toledo, they have a booth, I try to get lots of parts from them. Dave and his crew are really good. Dave did a seminar at the JR Indoor Festival a couple of years ago about lipo batteries. I was so glad I went and listened. He saved me many dollars and prevented me from making some really stupid mistakes. I also got an ammo box from them at the JR Indoor Festival. So, Radical RC is a great place to shop.”

“Conehead”

March 2009